Privacy Policy

We collect information you provide directly to us, such as:

• Contact information (name, email address, phone number)
• Business information (company name, business type, number of locations)
• Account credentials when you create a platform account
• Payment and billing information (processed securely through our payment providers)
• Communications you send us

We also collect information automatically when you use our services, including IP address, browser type, pages visited, and usage patterns via cookies and analytics tools.

We use the information we collect to:

• Provide, operate, and improve our platform and services
• Respond to your inquiries and support requests
• Send transactional emails (receipts, account notifications)
• Send marketing communications (with your consent, and you may opt out at any time)
• Analyse usage to improve our products
• Comply with legal obligations

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our platform (e.g. email delivery, cloud hosting, analytics)
• Payment processors for billing purposes
• Legal authorities when required by law
• Business transfers in the event of a merger or acquisition

We use cookies and similar technologies to operate our website, remember your preferences, and analyse traffic. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our site.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymise your data within 90 days, except where retention is required by law.

As a Canadian company operating under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for non-essential data uses
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at privacy@bnrplus.com.

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and role-based access controls. However, no system is 100% secure, and we encourage you to use strong, unique passwords for your account.

We may update this policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Your continued use of our services after the effective date constitutes acceptance of the updated policy.

For privacy-related questions or requests, contact:

BNR Plus
Email: privacy@bnrplus.com
Website: bnrplus.com